To configure Microsoft Outlook / Outlook Express to receive email, follow these steps:

Open Outlook Express, click on Tools and then choose Accounts. The following box will appear:

Click on the Mail tab and then click on Add --> Mail. The following box appears:

Under Display name, type in the name that you would like to appear in the from field of your outgoing messages.

Click Next. The following box appears:

Leave the button "I already have an e-mail address that I'd like to use" checked and enter the full address of your email account. This could be yourusername@k12tn.net

Click Next. The following box appears:

In the "Incoming mail (POP3, IMAP or HTTP) server" field enter ten-nash.ten.k12.tn.us
Don't enter your domain name or add www's or anything.
In the "Outgoing mail (SMTP) server" field enter ten-nash.ten.k12.tn.us

Click Next. The following box appears:

In the "Account name" field enter the username of the person you want to check email for.

This will be the username of the mailbox you have created - the username follows a simple form.

yourmainusername

So if your username was bobsname and you created a mailbox for the alias bobsname@k12tn.net your username will be bobsname.

In the "Password" field enter the password for the user. This is the password of a mailbox you created in your control panel. (Remember that passwords are case-sensitive!.)

Click Next. The following box appears:

Click Finish. Your Outlook / Outlook Express email configuration is now complete.

You may need to restart Outlook /Outlook Express before you can start sending and receiving email.